Occasionally some items will be made available to purchase on our website as a Pre-order. This means that the stock hasn't arrived to us yet but it is on it way and we are offering it for pre sale to allow you to secure the item.
We do this with high demand products to give you the opportunity to secure one.
These items will be marked as Pre-order, with an estimated date for arrival listed in the item description.
Important information regarding Pre-order items:
We do not offer returns or exchanges on Pre-order items. If you purchase an item on Pre-order, you will still receive a confirmation of your order right away. You will hear from us again when the item is in stock and ready to ship with a shipping confirmation.
No need to follow up on Pre-orders, we promise we haven't forgotten you. We will get in touch if the expected date of arrival of your pre ordered item changes. The estimated dates for arrival are approximate only.
We offer items for Pre-order - to allow you to secure high demand products. We give the time frames in good faith, but this is outside of our control and sometimes change. If your order is time sensitive we suggest purchasing something in stock and ready to ship.
Any estimated arrival dates cannot be guaranteed as many factors outside of our control can effect them. Please rest assured we will ship your Pre-order item within 24 hours of receiving it into our warehouse.
If you order more than one item, and any one of them is a Pre-order, your enite order won't be shipped until everything is in stock. This is important to note. If there are other items you wish to receive right away please place two separate orders, one for the Pre-order item and one for the others.